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Suspend notifications during maintenance work
Suspend notifications during maintenance work
IT-Man avatar
Written by IT-Man
Updated over a week ago

From time to time you're required to do maintenance work on e.g. a server. Any services that you may stop will result in Panorama9 generating an issue and send you a notification, if you've configured the dashboard to warn you when something is broken. Rebooting the server would result in even more notifications coming your way. Until you've completed your work a stream of disturbing and needless notifications could be filling up your inbox. But you can easily avoid this by temporarily suspend notifications.

The Panorama9 system will continue to track and monitor the device and create issues that can be viewed through the Dashboard - only sending of notifications will be suspended.

Suspend notifications

You can suspend notifications from the user Desktop, Panorama9 Dashboard or Panorama9 API.

Suspend from the user Desktop

Before you begin the maintenance work right-click on the Panorama9 tray icon app and choose "Suspend notifications" (on Apple macOS use the Status Bar application). You should do this on the device that you would like the Panorama9 system to temporarily ignore. Note that issues detected on other devices in your IT environment will continue to generate notifications.

When enabling the suspend notification option you're asked the duration in hours and minutes that it should be active. After the time has passed the Panorama9 system will automatically resume generating notifications.

Once your request has been processed by the Panorama9 Cloud the "tray icon" (or the Status Bar icon on Apple macOS) will visually warn you that any detected issues will not result in a notification.

You can anytime choose to "cancel the suspend notification", right-click the Panorama9 tray icon app and select "Suspend notifications". Then confirm that you would like to be notified when something is broken.

Suspend from the Panorama9 Dashboard

Login to Panorama9 Dashboard, navigate to the "Assets" tab, select one or more relevant devices and choose "Suspend notifications" from the "Tools" menu.

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