I have to agree. Honestly any solution that doesn't let me re-brand w/ my company's name/logo is one that I just cannot use
I believe allowing partners to re-brand your service would encourage service providers to utilize your service to monitor. Installer branding, menu bar icon, and dashboard branding would be important. These partners would buy licenses in bulk and resell to their clients. A seamless service for their customers with their brand would be worth the investment in Panorama9.
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I concur. A lot of other msps I have spoken to weren't willing to make that jump from white label software to branded software. I myself would love to see this cone about and assure more msps would at least give it a try knowing they can make it white label.
A quick update on this request. We are now actively working on this and plan to address it in several stages: first, we'll add the option to white-label the tray applications and add a logo to dashboard and reports. We have also experimented with a white-labelable installer and while it is slightly more complex, we would like to offer this as well though it is a little farther out.
I view the issue of white-labelling as a separate issue from reselling. For this, you may want to contact firstname.lastname@example.org and see if they can help you. If you have specific requests regarding reseller features, please feel free to create a feature request related to this.
Thanks for your feedback.
Just wanted to add my tuppence to this one too. I'm looking to replace out GFI Max RMM - this is completely branded (right down to the installation executables, system tray icon, dashboard login, emails sent and URL access). We're testing because of the nice zendesk integration but are put off by the lack of branding at this time.
@Jan Wiberg...Just signed up with Panorama9 and branding is the singlemost important aspect for us to move forward with Panorama9 with our clients. It's May now and wanted to check in to see what the status on the white-labeling plan you described is?
Work in progress, so not there yet :-)
We'll probably during May be able to announce a reliable release date.
Any update on when will it happen in 2014?
We are testing this internally now so we should see a public release in next month, July.
Great news on a possible July release! Can we get a tentative date? I just started my trial, and branding could likely be the deciding factor for me and my evaluation.
This feature is now live. You can read more about it over here https://support.panorama9.com/entries/86285363-Branding