Agreed, having the Teamwork Desk extension for P9 would be very helpful
Teamwork Desk is a very nice helpdesk ticket system, integrates with their project management tool (Teamwork Projects), and has an alternative pricing model.
They also have an API. I would love to see integration similar to the desk.com and zendesk with P9. I love P9, and would like to switch my IT helpdesk to Teamwork Desk, but am slow to as the P9 -> desk.com integration is super-helpful.
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